World Hyundai Matteson Named a 2026 Hyundai Global Dealer of the Year

World Hyundai Matteson is proud to announce that it has been named a 2026 Hyundai Global Dealer of the Year Comprehensive Award winner. The honor places our Hyundai dealership in Matteson, Illinois, among Hyundai Motor Company’s top 100 Comprehensive Dealer of the Year winners worldwide and among just 26 Hyundai Motor America dealerships recognized in the comprehensive category for the 2026 award cycle.

The 2026 award reflects dealership performance during the 2025 calendar year. Hyundai’s evaluation considered far more than vehicle sales alone. The program reviewed Sales Volume, Growth Performance, Market Share, Service Retention, Customer Experience, Facility Standards, Parts Performance and Brand Ambassador achievement.

World Hyundai Matteson also earned Board of Excellence recognition as the No. 2 Hyundai dealership in the Central Region for new-vehicle sales. Together, these honors recognize both strong sales performance and the balanced, dealership-wide excellence required to support customers before, during and after a vehicle purchase.

2026 Hyundai Dealer of the Year Award at a Glance

What Is the Hyundai Global Dealer of the Year Award?

The Hyundai Global Dealer of the Year Award is an annual recognition program created by Hyundai Motor Company to honor dealerships that demonstrate outstanding performance and represent the Hyundai brand at a high level. Hyundai describes the program as a rigorous global evaluation of its dealer network.

For the 2026 award, Hyundai reviewed results from the 2025 calendar year. The company selected 100 Comprehensive Dealer of the Year winners worldwide for formal recognition and a Dealer of the Year trophy. Of those 100 global winners, 26 were Hyundai Motor America dealerships, meaning Hyundai Motor America dealers accounted for 26% of the globally recognized Comprehensive winners.

Hyundai also announced themed awards in three separate categories:

Rising Star: recognized year-over-year gains in sales and market share.

EV Changer: recognized growth in electric-vehicle retail sales and EV share of total sales.

Hype Dealer: recognized Net Promoter Score performance and year-over-year improvement.

World Hyundai Matteson’s recognition was in the Comprehensive Award category, which evaluates the overall dealership operation rather than one specialty area.

That distinction is important. A Comprehensive Dealer of the Year Award is designed to recognize balanced performance across multiple parts of the business. It reflects how a dealership performs as a complete organization, including sales, service, parts, facilities, customer relationships and representation of the Hyundai brand.

What Hyundai Evaluated for the 2026 Award

Hyundai identified eight key performance pillars in its 2026 Dealer of the Year announcement. Each one provides a different view of dealership quality and effectiveness.

Sales Volume

Sales Volume measures the dealership’s ability to connect customers with Hyundai vehicles and successfully serve demand in its market. Strong sales volume also requires coordinated work across inventory management, product knowledge, customer communication and the vehicle-purchase process.

World Hyundai Matteson’s additional recognition as No. 2 in Hyundai’s Central Region for new-vehicle sales further demonstrates the dealership’s ability to serve a significant number of Hyundai shoppers.

Growth Performance

Growth Performance looks at whether a dealership is improving over time. Sustainable growth is not simply about having one strong month. It reflects the ability to adapt, build customer relationships and maintain momentum in a changing automotive market.

Growth can also indicate that more drivers are considering the dealership for their automotive needs and that the dealership is successfully responding to customer demand.

Market Share

Market Share examines a dealership’s performance within its local competitive area. It helps show how effectively the dealership represents Hyundai and earns the consideration of drivers who have many vehicle brands and retailers to choose from.

For a Hyundai dealer in Matteson, strong local market performance requires an understanding of the needs of drivers throughout Matteson and the surrounding Chicago Southland.

Service Retention

Service Retention reflects the dealership’s ability to continue supporting customers after the sale. When drivers return for maintenance and repair needs, it can indicate that they value the dealership’s service experience, communication and familiarity with Hyundai vehicles.

This performance area is especially relevant to customers looking for more than a place to purchase a vehicle. It recognizes the importance of the long-term ownership relationship.

Customer Experience

Customer Experience evaluates how customers are treated throughout their interactions with the dealership. That can include clarity of communication, responsiveness, professionalism and the overall quality of the experience across departments.

A strong customer experience is created by many individual interactions, from the first online inquiry to a showroom visit, delivery of the vehicle and future service appointments.

Facility Standards

Facility Standards help ensure that the dealership environment supports customers and represents the Hyundai brand appropriately. A well-maintained, brand-aligned facility contributes to a more consistent and comfortable dealership experience.

Facility performance can include the appearance, organization and functionality of the spaces customers use when shopping for or servicing a vehicle.

Parts Performance

Parts Performance recognizes the role of parts availability and parts operations in supporting vehicle maintenance and repair. An effective parts department is essential to helping service teams complete work efficiently and keep customers’ vehicles on the road.

Although customers may interact less frequently with the parts department directly, its work is an important part of the service and ownership experience.

Brand Ambassador Achievement

Brand Ambassador achievement reflects how well dealership employees understand, represent and communicate the Hyundai brand. Product knowledge, professionalism and the ability to help customers make informed decisions all contribute to strong brand representation.

Hyundai did not present the 2026 Dealer of the Year Award as a sales-only honor. The official criteria show that the program considers the full customer and ownership journey. World Hyundai Matteson’s Comprehensive Award therefore reflects performance across the dealership, not just one department or metric.

Why This Award Matters to Hyundai Shoppers and Owners

Awards are most useful when customers can understand what they actually represent. For drivers researching a Hyundai dealer in Matteson, the 2026 Dealer of the Year recognition provides manufacturer-level context about World Hyundai Matteson’s performance.

First, the award is based on multiple measurable areas. Customers are not being asked to rely only on a promotional claim or a single review. Hyundai evaluated dealership performance across eight defined pillars and selected World Hyundai Matteson as one of its Comprehensive winners.

Second, the award includes both the purchase experience and long-term vehicle support. Sales Volume and Market Share matter, but so do Service Retention, Customer Experience and Parts Performance. That broader evaluation is relevant to customers who want a dealership relationship that continues after they drive home.

Third, the recognition is global. Hyundai selected 100 Comprehensive winners from its dealer network worldwide, and only 26 Hyundai Motor America dealerships were included. That gives local customers access to a dealership in Matteson that has been recognized within a highly selective international program.

No award can guarantee that every customer interaction will be identical. It does, however, provide credible evidence that Hyundai evaluated World Hyundai Matteson’s 2025 performance and found the dealership worthy of comprehensive global recognition.

A Global Honor With Local Meaning in Matteson, Illinois

World Hyundai Matteson serves drivers in Matteson and throughout the surrounding Chicago Southland. For local customers, the Global Dealer of the Year Award brings an international distinction close to home.

Car shoppers often search for an “award-winning Hyundai dealer near me” because they want more confidence in where they buy and service their vehicle. This recognition gives drivers another objective factor to consider.

World Hyundai Matteson was not recognized for one isolated achievement. It was selected through a program that reviewed sales, growth, market share, service, customer experience, facilities, parts and brand representation.

The award also reflects the work of local employees. Every department contributes to a comprehensive dealership result.

Sales professionals help customers compare vehicles, understand features and make informed decisions. Service advisors and technicians support owners with maintenance and repair. Parts professionals help keep service operations moving. Customer-care and operations teams help create consistent communication and an organized experience.

That teamwork is what turns a global award into a local accomplishment. The recognition belongs to the people who serve customers every day and to the customers who choose World Hyundai Matteson for their automotive needs.

Board of Excellence: No. 2 in Hyundai’s Central Region for New-Vehicle Sales

In addition to being named a 2026 Hyundai Global Dealer of the Year, World Hyundai Matteson was recognized as No. 2 in Hyundai’s Central Region for new-vehicle sales through the Board of Excellence program.

This regional achievement adds another dimension to the dealership’s 2025 performance. The Board of Excellence recognition highlights new-vehicle sales results, while the Comprehensive Dealer of the Year Award reflects a much wider set of operational and customer-focused measures.

Taken together, the two honors tell a stronger story than either recognition would alone. World Hyundai Matteson delivered high-level new-vehicle sales performance in Hyundai’s Central Region while also meeting the broader standards associated with global comprehensive excellence.

The sales recognition demonstrates the dealership’s ability to help a large number of customers find a vehicle that meets their needs. The comprehensive recognition demonstrates that Hyundai also considered what happens throughout the rest of the dealership experience.

Recognition Earned in a Challenging Automotive Market

The 2026 Dealer of the Year award also acknowledged that the global automotive industry faced substantial challenges, including market volatility, regulatory uncertainty, intensified competition and geopolitical pressure.

Hyundai credited its dealer partners with adapting to those conditions and helping sustain the brand’s global competitiveness. The company described the winners’ ability to adapt and thrive as an important force supporting Hyundai’s position in the automotive industry.

World Hyundai Matteson’s award is especially meaningful in that context. Strong results during a complex market require discipline, teamwork and the ability to respond to changing customer needs. Hyundai’s recognition reflects the dealership’s performance during that demanding 2025 environment.

The message from Hyundai also emphasized partnership and shared growth. That idea aligns with how a successful dealership operates. The manufacturer, dealership employees and customers are all part of the same ownership ecosystem. When each part works well, customers receive better information, stronger support and a more consistent experience.

The Team Behind the Comprehensive Award

A Comprehensive Dealer of the Year Award cannot be earned by one person or department. It requires coordinated effort throughout the dealership.

The sales team must listen to customers, explain vehicle options and help shoppers understand their choices. Managers must support consistent processes and responsible growth. Service advisors and technicians must help owners care for their vehicles after purchase. Parts employees must support maintenance and repair work. Customer-care professionals must communicate clearly and respond to questions. Facility and operations teams must maintain an environment that meets Hyundai’s standards.

Each of those contributions is reflected in the areas Hyundai evaluated.

The award is therefore not simply a trophy for the showroom. It is recognition of the people and processes that shape the entire customer journey.

It also reflects the trust of World Hyundai Matteson customers. Every vehicle purchase, service visit, customer conversation and piece of feedback contributes to the dealership’s ability to improve and perform at a high level.

Our Commitment After the Award

Being named a Hyundai Global Dealer of the Year is a milestone, but it is not a finish line. World Hyundai Matteson views the recognition as motivation to keep improving.

Our goal is to make every stage of the customer journey easier to navigate. That means helping shoppers research vehicles with clear information, supporting informed purchase decisions, communicating throughout the process and remaining available for service and ownership needs.

We will continue focusing on the same areas Hyundai evaluated: responsible growth, strong local market performance, customer experience, service retention, facility standards, parts support and knowledgeable representation of the Hyundai brand.

Most importantly, we will continue listening to our customers. Awards recognize past performance, while trust is earned through each new interaction. The best way to honor this achievement is to keep delivering the level of care, professionalism and follow-through that customers expect from an award-winning Hyundai dealership.

Thank You to Our Customers and Team

World Hyundai Matteson sincerely thanks our customers, employees and Hyundai partners for helping make this recognition possible.

To our customers: Thank you for choosing our dealership, sharing your feedback, returning for service and allowing our team to assist with your vehicle needs. Your confidence in World Hyundai Matteson is the foundation of our success.

To our employees: Thank you for the daily work behind this award. Comprehensive recognition requires consistent effort across sales, service, parts, customer care, facilities and leadership. This honor reflects your professionalism and commitment.

To Hyundai Motor Company and Hyundai Motor America: Thank you for the recognition and for the partnership that helps us serve Hyundai drivers in Matteson and the greater Chicago Southland.

Frequently Asked Questions

• Q: Did World Hyundai Matteson win a 2026 Hyundai Dealer of the Year Award?
  A: Yes. World Hyundai Matteson was named a 2026 Hyundai Global Dealer of the Year Comprehensive Award winner. Hyundai listed the dealership among 26 Hyundai Motor America Comprehensive winners and among the top 100 Comprehensive winners worldwide. The award was based on performance during the 2025 calendar year.
• Q: What is the Hyundai Global Dealer of the Year Award?
  A: The Hyundai Global Dealer of the Year Award is Hyundai Motor Company’s annual program recognizing dealers that demonstrate outstanding performance. For the Comprehensive Award, Hyundai evaluates several areas of dealership operations, including sales, growth, market share, service retention, customer experience, facility standards, parts performance and Brand Ambassador achievement.
• Q: How many Hyundai Motor America dealerships received the 2026 Comprehensive Award?
  A: Hyundai recognized 26 Hyundai Motor America dealerships as 2026 Comprehensive Dealer of the Year winners. Those 26 dealerships represented 26% of Hyundai’s 100 Comprehensive winners worldwide.
• Q: What criteria were used to select the 2026 Dealer of the Year winners?
  A: Hyundai evaluated performance in eight key areas: Sales Volume, Growth Performance, Market Share, Service Retention, Customer Experience, Facility Standards, Parts Performance and Brand Ambassador achievement. The evaluation covered dealership performance during calendar year 2025.
• Q: Was World Hyundai Matteson’s award based only on vehicle sales?
  A: No. World Hyundai Matteson separately earned Board of Excellence recognition as No. 2 in Hyundai’s Central Region for new-vehicle sales, but the Global Dealer of the Year Comprehensive Award was broader. It considered sales performance along with service retention, customer experience, parts, facilities, market share, growth and brand representation.
• Q: What does the 2026 Dealer of the Year Award mean for customers?
  A: The award gives customers manufacturer-level evidence that World Hyundai Matteson performed strongly across multiple areas of the dealership during 2025. It indicates that Hyundai recognized the dealership for comprehensive excellence spanning the vehicle-shopping process, customer experience, service support, parts operations and brand standards.