Mannie was exceptional.

Aniyah great service

Great customer service . Aniyah was my advisor she smiled and was so pleasant the whole service visit, and very informative.

Service w ith iAngela q Waa great

Go see Erik Garcia at world Hyundai . I purchased 5 cars from him and every time he’s a pleasure to deal with .

The World Hyundai team helped me purchase a new car for my 82 year old mom, including performing a home delivery of the new car.

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A very weird family member of my mom took my mom to the dealership and had her to sign for a car and then started not to pay for it and all the bills and the tickets start to come to my mom's house this is a relative that knows my mama has dementia and the people at the dealership noticed what was going on and still let the process happen I do not recommend this dealership to no one.

I had a really great experience at world Hyundai today working with Ryan during my car-buying process today. From the moment I arrived, he was nothing but kind, welcoming, and helpful. He took the time to address all of my questions and concerns before making my purchase, making sure I felt comfortable and confident in my decision. I especially appreciated that he wasn't overly pushy or making me feel pressured. He also made an effort to keep friendly conversation with both my mom and I which made the experience that much more enjoyable. Purchasing a car can sometimes feel ... Read More

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Google - Nov 8, 2026

I had a really great experience at world Hyundai today working with Ryan during my car-buying process today. From the moment I arrived, he was nothing but kind, welcoming, and helpful. He took the time to address all of my questions and concerns before making my purchase, making sure I felt comfortable and confident in my decision. I especially appreciated that he wasn't overly pushy or making me feel pressured. He also made an effort to keep friendly conversation with both my mom and I which made the experience that much more enjoyable. Purchasing a car can sometimes feel overwhelming, but Ryan made the process feel easy and welcoming. I truly appreciate his kindness and professionalism, and I would definitely recommend asking for Ryan if you're looking to purchase a vehicle!

Laith was good with helping me find a car I recommend you to ask for him

My experience today at world Hyundai matteson was a 10/10 excellent customer service!

This was by far the most amazing experience. William supported me through the entire process. No false promises. We laughed and joked the entire time. Though the process was long, I never felt pressured or unseen. He was beyond reassuring and informative. Could not have had a better experience!!!!!!!!!!! The entire team was amazing.

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Mannie did a wonderful job got me what I needed for my car and I was not in there long

Angela is the best she's the reason I come back

After going to so many dealerships, getting denied, and dealing with people who couldn’t help me, I finally ended up at Hyundai, and I’m SO glad I did! From the moment we walked in, the experience was amazing. We were greeted with great customer service, and LJ went ABOVE AND BEYOND to help us get our first car as first-time buyers! He made the entire process so easy, smooth, and fast, and made sure we left happy. LJ didn’t just help me get a car; he put me in a 2026 Hyundai Kona that I absolutely LOVE! I ... Read More

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DealerRater - Nov 6, 2026

After going to so many dealerships, getting denied, and dealing with people who couldn’t help me, I finally ended up at Hyundai, and I’m SO glad I did! From the moment we walked in, the experience was amazing. We were greeted with great customer service, and LJ went ABOVE AND BEYOND to help us get our first car as first-time buyers! He made the entire process so easy, smooth, and fast, and made sure we left happy. LJ didn’t just help me get a car; he put me in a 2026 Hyundai Kona that I absolutely LOVE! I couldn’t have asked for a better first-car experience. He was patient, helpful, understanding, and made sure everything worked out for us. After all the dealerships we went to before finding him, LJ was truly a blessing! If you’re looking for someone who genuinely wants to help you and make sure you leave satisfied, ASK FOR LJ! You will not regret it. We love our Kona so much, and I’m beyond grateful that LJ was the one who helped make it happen. Thank you, LJ, for making my first car-buying experience one to remember!

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I’m so excited Moe Got me approved for a 2027 right off the show room floor I can’t thank him enough approval was quick and the price was good too he no how to work with those numbers guys so when you come in ask for Moe he’ll have you driving in minutes satisfied customer ❤️😘

Anaheim was the superb professional. She exhibits concern and patience for the customer outcome and feedback. Great resource to have here at the organization. Need moore like her!

Aniyah was very professional, very sweet! Got me in and out. Very attentive, couldn’t have gotten a better service advisor! Thank you Ms.Aniyah

Aniyah was great! Fast service

Aniyah was very helpful during my car maintenance appointment. She explained everything thoroughly and I appreciate all of her help.

Been at this place since 11:15am and we are still here at 3:00pm .. barely any communication from salesman .. and constantly running credit .. do not recommend..

Great place with people who will work with you. I was greeted at the door by a smiling face,showroom was clean,everyone was professional. Josslyn listened carefully to what my concerns were as far as what I wanted and needed and made sure I drove home knowing I had a great car to drive.

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Aniyah gave great service!

Manny was great to work with and had everything taken care of for us. We had a great experience.

Our first time coming in for service on our new Santa Fe and Manny took excellent care of us.

Angie was informative very patient great service...look forward to coming back to see her agian

Was great service, and great communication from Aniyah. Thank you for help and for explaining everything to me today.

Angela excellent service a always love her!!!!!!!

Customer service was excellent. I drove my 11yr old car in and drove a 2027 out! I could complain about my car note but under the circumstances it still was the best outcome for me! Haley was my sales person. Great attitude, and very knowledgeable and informative. Didn’t even try and force me to purchase. I would recommend coming here!

I had a great experience with Devin, and he is definitely the guy you want to see when getting a car. This is my 3rd Hyundai vehicle and absolutely love them!

This was one of the most frustrating car-buying experiences I've ever had. I worked directly with the corporate manager, Will, and sales manager, Mohammed. Throughout the process, I repeatedly requested one simple document: a complete bill of sale showing the vehicle price, discounts, trade-in value, taxes, fees, and final amount due. Despite multiple visits, phone calls, text messages, and discussions with both sales staff and management, the dealership never provided it. The numbers changed from one day to the next. Discounts that had been discussed suddenly changed, and nobody could provide a clear written explanation. Communication between employees appeared ... Read More

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Google - Nov 2, 2026

This was one of the most frustrating car-buying experiences I've ever had. I worked directly with the corporate manager, Will, and sales manager, Mohammed. Throughout the process, I repeatedly requested one simple document: a complete bill of sale showing the vehicle price, discounts, trade-in value, taxes, fees, and final amount due. Despite multiple visits, phone calls, text messages, and discussions with both sales staff and management, the dealership never provided it. The numbers changed from one day to the next. Discounts that had been discussed suddenly changed, and nobody could provide a clear written explanation. Communication between employees appeared completely disorganized, with staff unaware of prior conversations and commitments that had already been made. My wife and I made a second trip to the dealership based on discussions with management we had the night before, only to spend our time waiting while employees tried to determine what was going on. It was clear that no one was prepared for our visit despite our conversations beforehand. To make matters worse, after sending a detailed email to corporate management outlining my concerns and requesting a response, I never heard back. The issue was never just the pricing. It was the lack of transparency, poor communication, and failure to provide basic documentation that any customer should expect when making a major purchase. In contrast, Patriot Hyundai provided me with a clear out-the-door price over the phone, send me an email with the final numbers all that in less than 30 minutes. We purchased the vehicle the same day. That is how customer service, transparency, and sales should work. Unfortunately, based on my experience, I cannot recommend this dealership.

Aniyah was my service advisor she did an amazing job keeping me updated on the service recommendations she surprised me how knowledgeable she is with her being a female advisor Aniyah definitely did her thing she was on it very on point and had me in out very quick service as long I been coming to world Hyundai Aniyah is really one of the best advisor World Hyundai did a good job picking Aniyah to work for Hyundai she is the best asset to the company

I just bought a Hyundai Tucson SEL Convenience Hybrid. Haley helped me out and got me in and out in just over an hour. Thank you!

Aniyah was extremely friendly, very personable, informative, and helpful. I would highly recommend her for services for other clients!!!

Aniyah I had the best experience with her and she was so polite and experienced

Angela service very good and pleasant

Manny did a great job at answering all of my questions, excellent service and professionalism. Ask for Manny if you want great service.

Manny Diaz is great.

Me and my younger brother had a great experience with the help of Shay! It was rocky at first but she got us something that was suitable and I would definitely recommend her for future purchasing.

Shay was a big help today she helped pick and purchase my first car.

Service was amazing. Great customer service and care. Also let me know about the things I needed done in my car. My customer care agent name was Aniyah.

Everyone was so nice and helpful and Ryan was really helpful and kind I will recommend my friends there

Mohammed (Manager) Kertius (Sales Agent), and Kevin (Sales Manager) were all excellent! Mohammed greeted us upon arriving with a welcoming smile asking how he may help us and introduced us to Kertius stating he's one of his best sales agents. We were shown several cars we were interested in. We test drove two cars. The 2027 Sante Fe Calligraphy was our choice. We were asked what payments were thinking of and how many months for payments. The negotiotion was good. We were offered water or coffee. The customer service is GREAT!! I will recommend World Hyundai in Matteson highly.

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Mohammed and Kertius are very professional,knowledgeable and both came in to what I was asking for in number. I appreciate their support and service. 10 stars rating. I was pleased with the service from the point of meet and greet before entering the establishment to the existing. I felt I received the world Hyundai experience. Once again thank to the entire staff.

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The Salesman Was Real Courteous & Very Informative About The Process Of Getting The Vehicle & Come Up With The Best Possible Options To Purchase The Vehicle. Thanks To Will The Salesman & Mohammed The Manager For The Best Car Sales Service .

Angie continues to provide a high quality , attention to detail professional service.

Manny was the guy that helped us out and he got us in and out in a 1 hour for 2 recalls when it was supposed to be 4 hours and even offered us for Hyundai to give us a ride home mean while our truck was being worked on he was real polite and had patience

First service done. Everything was smooth. Aniyah was extremely welcoming, full of smiles and professional. Thank you😊

Service department is the best especially Angela. She's the greatest!

Aniyah took care of me. She was very prompt with updates and made sure the process was smooth. Definitely appreciate her and everything she did!

The Salesman Was Real Courteous & Very Informative About The Process Of Getting The Vehicle & Come Up With The Best Possible Options To Purchase The Vehicle. Thanks To Will The Salesman & Mohammed The Manager For The Best Car Sales Service .

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Angie did a great job

Staff was friendly and met my needs within my means. After you select the vehicle, service quickly picks up!! All you need is a down payment and money for an insurance payment. Wonderful selection and very clean environment.

Fantastic service department to work with. Jeremy C. did a great job of covering the services my vehicle needed and provided updates throughout the day. Appreciate the shuttle for round trip rides to and from the dealership.

Haley was amazing , she helped me pick out the perfect car and didn’t push me on cars she was showing me

Angie help me out

Aniyah did an amazing job. Excellent customer service. Very professional and friendly. An excellent employee

Aliyah was very good about keeping me updated on car and offering service options. She's a great asset to your shop.

Shay

Great service and Angela was so nice and sweet

Erik and Moe were amazing, they helped me get an amazing vehicle.. Couldn’t be happier. They made the whole process easy and they had great personalities.

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Moe helal was so patient and helpful in this process , he helped me leave with a 2026 !! Mohammed ali the manager helped me with making sure I understood what was happening along with my sales rep !! The car is absolutely prefect and more than I could have imagined !! Highly recommend this dealership !!

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Mohammed and will are great. I got the car zero dollars was down and it’s actually good like I before y’all come here.

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Excellent Service at World Hyundai Matteson! I arrived about an hour earlier than my scheduled appointment at 10:15 AM, but they were able to start servicing my vehicle right away without any waiting. The oil change and tire rotation were handled smoothly, and my car was also returned nicely washed and clean. I really appreciated the prompt and professional service. Overall, it was a great experience. Thank you!

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Excellent customer service. My appointment was at 7am. I was out with my free oil change and a beautiful car wash. I would recommend this Hyundai dealer to all my friends and family. Thank you for my new 2026 . I love it.

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The service visit was for an oil change and tire rotation. The technician was fast and professional. Angela took care of me from the minute I drove in to check out. I was glad to see my salesman, Eric is still there providing great service!

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DO Not go there in person . The sale manager Terry quoted a price to get us in the door , wasted 2 hrs of our time and end up offering us a higher price in person . They will try to sell you extra stuff and make it seem like it’s worth it , but it’s just a bait and switch

They were polite, professional and on time! I had a great experience and I would recommend them to friends and family.

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The experience was fast and honest and im very happy to deal with eric and troy. Come to world hyundai for a great experience

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WORLD HYUNDAI OF MATTESON: BUYER BEWARE! My experience with World Hyundai of Matteson has been absolutely terrible. I purchased my vehicle on March 9, and what should have been a positive experience turned into months of frustration, broken promises, and poor customer service. SALES EXPERIENCE My salesperson, Ameera, was one of the worst salespeople I’ve ever dealt with. She seemed more concerned about making the sale than getting me a fair deal. I wanted to trade in a vehicle, but I was told not to because the dealership wouldn’t give me anything for it and that I should sell ... Read More

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Google - Oct 19, 2026

WORLD HYUNDAI OF MATTESON: BUYER BEWARE! My experience with World Hyundai of Matteson has been absolutely terrible. I purchased my vehicle on March 9, and what should have been a positive experience turned into months of frustration, broken promises, and poor customer service. SALES EXPERIENCE My salesperson, Ameera, was one of the worst salespeople I’ve ever dealt with. She seemed more concerned about making the sale than getting me a fair deal. I wanted to trade in a vehicle, but I was told not to because the dealership wouldn’t give me anything for it and that I should sell it on Facebook Marketplace instead. I made it clear to management and the finance department that I did not want to work with her again. MONTHS OF BROKEN PROMISES My vehicle was missing a piece of trim, and the sensors needed attention. I was promised these issues would be fixed. During a call with the finance company, I explained that nothing had been repaired. Terry, a woman in the finance department involved in management, repeatedly assured me the dealership would take care of everything. I contacted the dealership in April, May, and July and kept hearing that the part had not arrived and someone would call me. Nobody followed up as promised. When I returned in September and made an appointment in October, I was still getting the runaround. The trim was finally installed, but my sensor issue remained unresolved. PRESSURE TO BUY ANOTHER CAR Instead of focusing on fixing my vehicle, a representative repeatedly tried to convince me to get a different car. He even wanted to speak with my wife to persuade her that I deserved a better vehicle. They discussed refinancing and putting her on the loan. Even Terry became involved in these conversations. Let me be clear: I LOVE MY CAR! I DID NOT WANT ANOTHER VEHICLE. I WANTED THE DEALERSHIP TO HONOR ITS PROMISES. MANAGEMENT’S RESPONSE I spent approximately six hours at the dealership, from 7 a.m. until 1 p.m. The service department said it needed approval from the sales manager to order what was necessary for my sensors. Corporate manager Charles initially quoted me $375, then changed the amount to $507, saying the dealership would cover the remaining cost of approximately $2,100. I refused to pay for a repair I believed had already been promised to me. I was told the promise wasn’t documented in the paperwork. How is that my fault as the customer? I did not make the promise; your employee did! I was ultimately told the part would be ordered, but I would still have to pay $507. After months of waiting, my sensor issue was still unresolved. While there, I also witnessed other frustrated customers and observed customers who appeared to be there for service being approached about purchasing other vehicles. FINAL THOUGHTS World Hyundai of Matteson has lost my trust. I experienced poor sales service, repeated assurances from Terry that were not fulfilled, months of delays, and pressure to purchase a vehicle I did not want. I WOULD NOT RECOMMEND THIS DEALERSHIP BASED ON MY EXPERIENCE. Get every promise in writing, keep your paperwork, and document everything. I purchased a vehicle expecting honesty, professionalism, and accountability. Instead, I spent months chasing repairs and still left without my sensor issue resolved. WORLD HYUNDAI OF MATTESON, DO BETTER!

Stop sending me letters and emails about buying my vehicle. It's paid off in a few months why would I want to have another car note?? If I haven't responded in the last 6 months obviously I'm not interested.

Customer service was good, but when in with expectations to get a car that I previously asked for, I explained that my monthly payment could be at 400, 500 Max and they told me that they have the truck I want and the cars I want for that price with no problem if I came down. Well I came down almost an hour and a half drive, only to be given cars I didn't want, basically forcing me to get something else with a very high interest payment of 22%. The car I initially was going to leave with was priced at 32,000. ... Read More

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Google - Oct 12, 2026

Customer service was good, but when in with expectations to get a car that I previously asked for, I explained that my monthly payment could be at 400, 500 Max and they told me that they have the truck I want and the cars I want for that price with no problem if I came down. Well I came down almost an hour and a half drive, only to be given cars I didn't want, basically forcing me to get something else with a very high interest payment of 22%. The car I initially was going to leave with was priced at 32,000. After doing their application they gave me a price of $799 a month for not even the car I wanted in the first place and that's not including insurance. At the end I would be paying 57,000 for a car that cost $34,000 Was a big waste of time they try to upsell me and thought I was blind I couldn't read between the numbers. This place really let me down even when I explained to them I've been to many different dealerships and this one has to be the worst with how much interest they're charging. When you go into a dealership and people upsell you on a phone call on your dream car and then when you get there you're shot down. Forces you into a position of " I'll take what I can" and I almost fell for it. I don't recommend this place.. they're all about the money and the high interest when you go to pull a car out. Wasted a whole day of work for nothing

All im going to say is Thank you for all the Lies make me driving 1hr30 for nothing.... this will never happen too me again for any Dealership. 🚗😤👎...Woww..Thank you for wasting my Time ....and they told me the car the car that i ask for its going to be ready for me too see but there's was nothing 😕 No Car ..

⭐ Very Disappointing Experience Hyundai of Matteson called me, discussed my expected figures, and assured me they could work out a deal. However, when I visited the dealership, the manager acted as though I was making things up and denied what had been communicated over the phone. The issue wasn’t that they couldn’t meet my numbers, but the lack of transparency, accountability, and respect. I wouldn’t recommend this dealership based on my experience.

I strongly recommend that anyone considering purchasing a vehicle from Rural Hyundai in Matteson, IL do their homework and have the vehicle independently inspected BEFORE signing anything.I purchased a 2022 Hyundai Tucson, and I have had the vehicle for only a little over a month. In that short amount of time, I have already dealt with brake/rotor issues and a check engine light.The biggest problem is that I didn’t wait until a month later to say something. I started contacting the dealership within the first TWO WEEKS of owning the vehicle because I was already having concerns. ... Read More

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Google - Oct 8, 2026

I strongly recommend that anyone considering purchasing a vehicle from Rural Hyundai in Matteson, IL do their homework and have the vehicle independently inspected BEFORE signing anything.I purchased a 2022 Hyundai Tucson, and I have had the vehicle for only a little over a month. In that short amount of time, I have already dealt with brake/rotor issues and a check engine light.The biggest problem is that I didn’t wait until a month later to say something. I started contacting the dealership within the first TWO WEEKS of owning the vehicle because I was already having concerns. I called and tried to get someone to call me back and have the vehicle looked at. No one followed up with me.Now that my concerns are documented in their system and I’m finally getting someone to address them, the response I’m receiving is essentially, “You have over 2,000 miles on the vehicle now, so you’re responsible.I’m being told that replacing the rotors will cost me approximately $800, even though I’ve only owned this vehicle for a little over a month and had already been trying to get the dealership to address the problem shortly after purchasing it.Then my check engine light comes on, and I’m told they’ll check it, but I’ll still be responsible for a $200 diagnostic/maintenance fee just for them to look at it.I spoke with a supervisor/manager, and instead of feeling like the dealership was interested in resolving the situation or standing behind the vehicle they sold me, I felt like I was being given reasons why everything was now my responsibility. Let’s be clear: I understand that a used vehicle can require maintenance. That’s not the point. The point is that I reported concerns shortly after purchasing the vehicle, repeatedly tried to get help, and no one followed up with me. Now I’m being told that because time and mileage have passed, the dealership doesn’t want responsibility for it.If I had been contacted and the vehicle inspected when I initially called, we wouldn’t even be having this conversation.This experience has completely changed my opinion of this dealership. Selling someone a vehicle is one thing. Standing behind the vehicle and providing customer service after the sale is another.🚨 BUYERS, PLEASE DO YOUR RESEARCH. Get a complete independent inspection. Don’t rely solely on what you’re told at the dealership. Document every phone call, concern, and conversation. And don’t assume that because you’re buying from an established dealership, you’re automatically going to receive the level of customer service you deserve. I purchased this vehicle expecting reliability and a reasonable level of support from the dealership. Instead, a little over a month later, I’m dealing with major concerns and potentially hundreds of dollars in repair costs while being told it’s essentially my problem.I would NOT recommend Rural Hyundai in Matteson based on my experience. Think twice before purchasing here.

I had an awful experience in 2025 and felt pressured by one of the salespeople. He was rude and I felt degraded the entire time. I left with a 2025 Hyundai Kona and the car was amazing. A manager had to step in to make that happen. I actually went in again this year and haven’t heard back. No one has kept their word. Enter this dealership at your own risk. I tried to give them a second chance but nope.

The staff was friendly both in person and over the phone. I was assured they could help me get into a vehicle, but after a long wait, I was only offered a smaller vehicle at a much higher price than I had planned to spend.

Waste of time

Would give 0 stars if I could. My daughter’s 2022 Tucson broke down on the freeway. The closest Hyundai dealership was World Hyundai Matteson. We had it towed there to have them fix it. The first estimate came in at $8800. My daughter said if that’s what is going to cost, fix it. The service dept called her back an hour later and said they forgot to add the pats onto the estimate and it is now over $15,000. I called and asked for an itemized parts list. When I added the parts to the original estimate of $8800 it came to $13,000. I ... Read More

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Google - Sep 19, 2026

Would give 0 stars if I could. My daughter’s 2022 Tucson broke down on the freeway. The closest Hyundai dealership was World Hyundai Matteson. We had it towed there to have them fix it. The first estimate came in at $8800. My daughter said if that’s what is going to cost, fix it. The service dept called her back an hour later and said they forgot to add the pats onto the estimate and it is now over $15,000. I called and asked for an itemized parts list. When I added the parts to the original estimate of $8800 it came to $13,000. I called them out on this and a few hours later the estimate changed again to $13000. The photos that they sent of the damage were not even of her engine. We decided to have it towed to Wisconsin (where we live) and had our local mechanic fix it. The cost to fix her vehicle was $330. They tried to scam my daughter out of thousands of dollars! Run from this dealership! Had we not done our research she would have been out thousands instead of $330. Very shady business practices!!!

I made an appointment with Haley to purchase a Tucson. During our phone conversation Haley I let Haley know the features I was looking for, and she then followed up with additional questions to assist her in finding a car to fit my needs. I appreciate the personal touches and her knowledge of the vehicles to make my purchase a successful one, and a smooth process.

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DO NOT GO TO THIS DEALERSHIP UNLESS YOU WANT TO GET SCAMMED OUT OF $15,000

I am shopping for a new or low mileage black luxury suv to replace the current one I have. I scheduled an appointment with them after several text messages with Laura. I was assured they had what I was looking for, specifically a Black Chevy Suburban. I get there, fill out paperwork, wait an hour before I am told they don't have one, nor do they have any in stock elsewhere. Sales rep Getzman wanted to sell me a new Palisade which is not a bad vehicle just not what I am looking for and no where near comparable ... Read More

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DealerRater - Sep 17, 2026

I am shopping for a new or low mileage black luxury suv to replace the current one I have. I scheduled an appointment with them after several text messages with Laura. I was assured they had what I was looking for, specifically a Black Chevy Suburban. I get there, fill out paperwork, wait an hour before I am told they don't have one, nor do they have any in stock elsewhere. Sales rep Getzman wanted to sell me a new Palisade which is not a bad vehicle just not what I am looking for and no where near comparable in size. I don't understand how you can treat someone like that... especially after driving 30 minutes to get there. Either you're incompetent or incapable, I would never go back. Mr Jones

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It's a circus

0 out of 5 stars. Our car has been in their service department for 3 weeks with no offer of a loaner car. And we received sale solicitations after repeatedly asking to not be contacted trying to sell us a new car. Why would we buy a new car when they can't even fix our current one?! We went in today to discuss options and after being told repeatedly by the manager of the sales dept, Teri Bisbikis, that she could do nothing because service was closed, she walked away from us after calling me rude and ignorant for simply repeating back ... Read More

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Google - Sep 13, 2026

0 out of 5 stars. Our car has been in their service department for 3 weeks with no offer of a loaner car. And we received sale solicitations after repeatedly asking to not be contacted trying to sell us a new car. Why would we buy a new car when they can't even fix our current one?! We went in today to discuss options and after being told repeatedly by the manager of the sales dept, Teri Bisbikis, that she could do nothing because service was closed, she walked away from us after calling me rude and ignorant for simply repeating back to her what she had said to me 5 times.

Worst dealership experience ever. Went in because they asked me for all my info saying that I was approved already. Than had 4 different people call me. Muhammad, Eric, Alex, Thomas. They all said the same. I get there Muhammad the sales person I talked to is dealing with 3 different people at the same time. Asked for my information again and than had me waiting for 1.5 hours. I get up to leave and then as I’m walking out someone tells you are approved. I informed them that I can’t be here all day because I have to work and ... Read More

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Google - Sep 10, 2026

Worst dealership experience ever. Went in because they asked me for all my info saying that I was approved already. Than had 4 different people call me. Muhammad, Eric, Alex, Thomas. They all said the same. I get there Muhammad the sales person I talked to is dealing with 3 different people at the same time. Asked for my information again and than had me waiting for 1.5 hours. I get up to leave and then as I’m walking out someone tells you are approved. I informed them that I can’t be here all day because I have to work and pick up my kids. I sat back down to wait another 45 minutes then I walk out again to get outside and he has me test drive a vehicle. I test drive it he says he has an approval for it. I informed him hey I really have to go pick up my son. I have $1500 as a down payment and ready to sign. I stated call me when the deal is done and never hear from him again. Horrible customer service and no ethics in business. Do not go to this dealership because they are shady and have no idea of what customer service is.

Drove away in a brand new car, had to bring it back 5 days later. World Hyundai claims the lien holder was not satisfied with the Welcome Call. I told them I didn’t want any BS before going in to the dealership. I am very hurt and disappointed.

My Salesman was Getzman. Very attentive to my needs. Great Customer Service. Very grateful for how hard he worked to put me in my 2026 Hyundai Elantra. Thank you Getzman and World Hyundai.

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I went to get my complimentary oil change and tire rotation, and some of the staff members were rude to me, they didn’t even throw the garbage away when they were done servicing my vehicle that they left in my vehicle, and I had to sit there, and because I said they didn’t even see me in the carport. That’s not good customer service, they really need to do better.

They lie from start to finish I do not recommend them unless you want to be called texted and lied to about approval and get there to sit for 8 hrs and still don't get what you were promised

Worst dealership experience ever, we had a vehicle trade in and we were told that they wouldn’t appraise it even though that was the main reason for us going. We spoke with 3 different people and all three said multiple different things. One was that the specific car we were looking for wasn’t available in the whole country, it was literally at a dealership in indiana. Then were told that the vehicle had no rebates/incentives and that was a lie. Overall, not a good experience, none of the information we were being told added up on top of ... Read More

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Google - Aug 26, 2026

Worst dealership experience ever, we had a vehicle trade in and we were told that they wouldn’t appraise it even though that was the main reason for us going. We spoke with 3 different people and all three said multiple different things. One was that the specific car we were looking for wasn’t available in the whole country, it was literally at a dealership in indiana. Then were told that the vehicle had no rebates/incentives and that was a lie. Overall, not a good experience, none of the information we were being told added up on top of them being extremely pushy.

I am absolutely DIGUSTED with World Hyundai yet again!!! Miscommunication and Lies!!! I purchased my vehicle on April 2nd 2026. I was offered a deal about free tires for the lifetime of owning the vehicle. My front tire had a lump in it and the other a slow leak. I was under the assumption that I could get my two front tires replaced but Not So! 'Read the fine print!' Is what I was told!!! So I REALLY DIDNT GET SH*t FOR FREE!!!! Another Lie!

I have a 2024 Hyundai Elantra Limited. Had an appointment at 7AM to have my horn replaced this morning, at 7 AM under warranty. Apparently, it's a known issue and is under an extended warranty. Service advisor was great. Replacement took little over an HR to do. Upon completion, I get back to my car and unlock the vehicle and notice one of my aftermarket fog light/running lights in my lower bumper isn't working. I'm like, hmmm, they were working when I dropped the car off. I pop the hood and take a look and notice the wires ... Read More

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Google - Aug 18, 2026

I have a 2024 Hyundai Elantra Limited. Had an appointment at 7AM to have my horn replaced this morning, at 7 AM under warranty. Apparently, it's a known issue and is under an extended warranty. Service advisor was great. Replacement took little over an HR to do. Upon completion, I get back to my car and unlock the vehicle and notice one of my aftermarket fog light/running lights in my lower bumper isn't working. I'm like, hmmm, they were working when I dropped the car off. I pop the hood and take a look and notice the wires running from my DRLs to my aftermarket fog lights was removed. Service advisor sees me looking around under my hood and come over to see what's going on and, and I show him the issue. He goes back and gets the mechanics that worked on my car and they express that cause it's aftermarket they can't touch it. I'm like if they removed the wires to get to my horn, I can understand that, but they never mentioned anything or explained why it was undone. Just that they can't fix it cause it's aftermarket. Then to make things even more interesting, they turned my headlights from auto to off, as if to hide they what they did... My thing is, if you had to mess with anything to do your assignment and were unable to put things back as they were for any reason, just tell the customer (me) that. It's better you tell them straight up than they find out. It just makes you and the business look extra shady along with unprofessional. For that, they get 2 stars.

Worst experience! I told Anniya I didn’t want to run my credit until I found out what my Audi was appraised for. She ran my credit anyway. I started getting a bunch of emails about a hard credit hit. I asked her is she ran my credit, she said no. When I told her I got the emails asked why she ran my credit and haven’t even brought my keys or the appraisal information back, she responded that she would ask them why they ran my credit and bring my keys. I haven’t even chose a car ... Read More

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Google - Aug 17, 2026

Worst experience! I told Anniya I didn’t want to run my credit until I found out what my Audi was appraised for. She ran my credit anyway. I started getting a bunch of emails about a hard credit hit. I asked her is she ran my credit, she said no. When I told her I got the emails asked why she ran my credit and haven’t even brought my keys or the appraisal information back, she responded that she would ask them why they ran my credit and bring my keys. I haven’t even chose a car yet at this point also. She sent another sales person to bring my keys and never returned. Not even to apologize! Worst place ever. She was not held accountable and continued to assist other people. They dealership printed a paper for me to send to the credit bureau saying they made a mistake with the hard pull! Do not go there and definitely to not see Anniya!!!!!!!!!

They held my keys hostage after taking my car for a test drive. I asked which then turned into demanded and pleaded for my keys like 15 times. My 13yr old daughter was with me. They only cared about making a sale. Kept putting someone new and higher up in the chair to strike a deal and wouldn’t listen to no.

Honestly wouldn't work with them again or get a Hyundai in general again lol

I talked to Erik over the phone letting him know i would be coming in when the time got closer i called him and let him know i was on my way he said to call when im in front I called once i arrive he told me he step out and he’ll be back * btw someone close to me referred me to him* long story short he never showed up someone else ended up working with me Erik commutation skills was poor i had high expectations for him & he let me down i was there for about 6 ... Read More

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Google - Aug 12, 2026

I talked to Erik over the phone letting him know i would be coming in when the time got closer i called him and let him know i was on my way he said to call when im in front I called once i arrive he told me he step out and he’ll be back * btw someone close to me referred me to him* long story short he never showed up someone else ended up working with me Erik commutation skills was poor i had high expectations for him & he let me down i was there for about 6 hours