I referred two people here after getting my car after being promised a referral fee. Eric and the financing manager promised me and my friend if we were able to help them sell more cars then we’ll receive a fee. My friend and I did just that. They sold two cars to people we know! Who we referred! Eric calls my friend and tell her to come get her money just for her to arrive there and nothing! Even after two weeks has passed, we received nothing. They gave us the run around and continued to lie to us. ... Read More

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DealerRater - Apr 30, 2025

I referred two people here after getting my car after being promised a referral fee. Eric and the financing manager promised me and my friend if we were able to help them sell more cars then we’ll receive a fee. My friend and I did just that. They sold two cars to people we know! Who we referred! Eric calls my friend and tell her to come get her money just for her to arrive there and nothing! Even after two weeks has passed, we received nothing. They gave us the run around and continued to lie to us. I’m sure Eric (the salesman) is paid commission of course. So he pretty much used us. Yes you can possibly get a car but if you refer anyone please don’t believe you’ll receive any referral fee like they promise. They don’t stick by their word and uses people. I promise they’ll make it sound so good just to use you for their own good. That’s horrible for business. But this is what car salesman do! Don’t be a fool like we were.

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Watch out they over charge and instead of co-signing they trick you when it’s time to sign you are the one purchasing the car paying more than what other Hyundai’s cost. Before purchasing a Hyundai, I would check the prices of the other Hyundai‘s.

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I love this place. They alway take care of me. I love working with Brittany. I would come back here.

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Erik, Chevy and Dante made my experience very pleasurable and didn't take long to finish the process. Kudos to them all for getting me in and out within a reasonable timeframe!! Excellent job.

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I am beyond frustrated with the service I’ve received from Hyundai of Matteson. On Tuesday, December 17, I scheduled an appointment for my 2020 Hyundai Elantra, which was having trouble starting. They set me up for Wednesday, December 18, at 7:45 AM. I dropped my vehicle off Tuesday evening with the expectation that they would look at it on Wednesday. However, this has been nothing but an infuriating, drawn-out nightmare. On Wednesday, we spoke with Jordan, the service advisor, who claimed the starter was operating at “six volts” and not functioning properly. I don’t fully understand this technical jargon, so I asked ... Read More

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DealerRater - Dec 24, 2024

I am beyond frustrated with the service I’ve received from Hyundai of Matteson. On Tuesday, December 17, I scheduled an appointment for my 2020 Hyundai Elantra, which was having trouble starting. They set me up for Wednesday, December 18, at 7:45 AM. I dropped my vehicle off Tuesday evening with the expectation that they would look at it on Wednesday. However, this has been nothing but an infuriating, drawn-out nightmare. On Wednesday, we spoke with Jordan, the service advisor, who claimed the starter was operating at “six volts” and not functioning properly. I don’t fully understand this technical jargon, so I asked a trusted friend to step in and help. My friend questioned Jordan, particularly since the starter had already been replaced. Jordan then said they would run a draw test and get back to us. That never happened. We called on Thursday and were met with excuses about their phone system being down all day. Fine, things happen, but the complete lack of communication is unacceptable. On Friday, we finally reached Jordan, and he claimed they were just starting the draw test they had supposedly planned to run on Wednesday. He then told us the test would take 24 to 48 hours and wouldn’t be completed until Monday, December 23. Monday morning, after waiting days, we called Jordan again. He suddenly shifted the issue, now claiming it had something to do with the ignition coil and that the starter, alternator, and battery were all fine. Jordan said he would contact the warranty company and call us back with a quote within 15–20 minutes. Guess what? That call never came. By 2 PM, we had to call back and ended up speaking with Laura from the service department. She said Jordan was on lunch and she’d try to help. She told us the problem was now back to being the starter, contradicting what Jordan had told us earlier. Then she claimed Jordan was busy with three other customers but would call us back. Once again, no one called us back. As of now, my vehicle has been sitting at Hyundai of Matteson for over a week with no resolution, no clear communication, and conflicting information. This is absolutely ridiculous! How can a multi-million-dollar company operate with such poor service and disorganization? They are going to charge $300 for diagnostics, yet it’s obvious they don’t even know what the issue is. This level of incompetence and lack of follow-through is unacceptable, and I’m tired of being shuffled around. I demand a resolution immediately. This has cost me time, money, and peace of mind. Get your act together!

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What a team!!! Thank you, Terri, Elvia, Erik and finance dept. Had a world class experience at this dealership. No xxxxxxxx! No surprises! Got exactly what I was promised. Bought my Ioniq 5 from here and couldn't be happier. Completely satisfied with the professionalism exhibited by all the staff members before during and after my purchase. I highly recommend doing business here & will definitely be looking you guys up again when I'm ready for the next one. Thanks again.

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Teri and Elvia were great on the sales end to make this transaction for a new ‘25 Palisade very easy and seamless for myself and my wife this past weekend. Their finance manager was very accommodating with expedient paperwork to ensure we spent as little time necessary to complete a sale on a new vehicle. A followup phone call after the weekend was very appreciated. I can only hope that their service department follows in the same footsteps of customer service as their sales department did for future needs.

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As I was leaving the business, a sales person told me to go back to the trailer park... The Finance staff, is stellar.

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Took Paid time off from my job to get my car fixed. Dropped it off on the 05/24 830am. They even sent me five reminders about the service through text. Apparently this place is so poorly ran that my car sat there for 1 week and was never looked at. If you guys are that behind stop taking in vehicles to catch up. I had to use more of my pto while my car just sat there. I ended up not letting them service my car and I’m taking to a mechanic that cares about people’s time. Def don’t ... Read More

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DealerRater - May 31, 2024

Took Paid time off from my job to get my car fixed. Dropped it off on the 05/24 830am. They even sent me five reminders about the service through text. Apparently this place is so poorly ran that my car sat there for 1 week and was never looked at. If you guys are that behind stop taking in vehicles to catch up. I had to use more of my pto while my car just sat there. I ended up not letting them service my car and I’m taking to a mechanic that cares about people’s time. Def don’t get your car serviced here. Or wait till they catch up. People were nice I will say that. Dude that gave me a ride home when I dropped the car off was really cool.

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Brittney was my sales advocate and did a wonderful job with my deal. I had no credit so she alone was able to work my deal and got me in a Deep Blue 2024 Hyundai Elantra with 21 on the dash. She really is a warm spirited, down to earth and realistic, proactive advocate who truly has gift when it comes to landing you in a car that fits you and your situation, Mind you. I qualify for my auto loan, so I will be back to close this deal out with the help of my my co signer. Ask for Brit ... Read More

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DealerRater - May 25, 2024

Brittney was my sales advocate and did a wonderful job with my deal. I had no credit so she alone was able to work my deal and got me in a Deep Blue 2024 Hyundai Elantra with 21 on the dash. She really is a warm spirited, down to earth and realistic, proactive advocate who truly has gift when it comes to landing you in a car that fits you and your situation, Mind you. I qualify for my auto loan, so I will be back to close this deal out with the help of my my co signer. Ask for Brit when you come down to invest in a vehicle cause she show true compassion and care when it comes down to her customer service and planning skills. Aw and I only put down a stack and she was able to additionally get me full coverage insurance with a great warranty, so keep up the great work and thank you again.

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I came into world Hyundai with a good spirit and it was tried soon after while being checked in. I was use to being taken care of by My service rep Estovan But he saw me having complications with another rep and intervened... HE said I needed to see BK, Salesmanager.. BK Works hard to assure all customers past and present are satisfied when they leave. My daughter purchased a year ago and BK remembers my daughter's journey how crazy, right? BK was the man to seal the deal....Well today there was a decrepancy with service and my ... Read More

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DealerRater - Apr 4, 2024

I came into world Hyundai with a good spirit and it was tried soon after while being checked in. I was use to being taken care of by My service rep Estovan But he saw me having complications with another rep and intervened... HE said I needed to see BK, Salesmanager.. BK Works hard to assure all customers past and present are satisfied when they leave. My daughter purchased a year ago and BK remembers my daughter's journey how crazy, right? BK was the man to seal the deal....Well today there was a decrepancy with service and my understanding of oil changes and just as calm as he helped my daughter to spend money on her purchase he showed us how to save in maintenence.... He listened well and took into consideration my thoughts of the matter and he understood why the contract would be confusing to me. He clarified my concerns with compassions and sent me on my day feeling better than i felt standings at the service desk... Thanks BK continue to display your calming spirit, it inturns calms the customer.... Continue to be a great listener by hearing your customers out completely and addressing concerns as they come....It's hard to stay upset talking to him.... TYYYYY

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I wish I could ratevit 0 stars. a bunch of liars work there. They lie like any credit accepted and no money down . They have you sitting for hours pretending to get yoy approved. Read the negative reviews on Google please. They will tell you that you're approved all credit accepted No money down and have you sitting for hours while they run game on five other customers. I wish I read the reviews before I went in. Type in they name on Google . Look at reviews then Scroll down and look under Lowest reviews.. I wish I did a ... Read More

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DealerRater - Jan 7, 2024

I wish I could ratevit 0 stars. a bunch of liars work there. They lie like any credit accepted and no money down . They have you sitting for hours pretending to get yoy approved. Read the negative reviews on Google please. They will tell you that you're approved all credit accepted No money down and have you sitting for hours while they run game on five other customers. I wish I read the reviews before I went in. Type in they name on Google . Look at reviews then Scroll down and look under Lowest reviews.. I wish I did a google search before I went to these lying un caring xxx people. free oil change take hours to do. My how can these people sleep at night. They get you there with false promises and lies. hoping you will fall in love with the vechile. Have you sitting there for hours telling you that youre approved they trying to het the lowest rate for you and a better deal. Do your self a favor Don't let these people check your credit and waste credit points. The only way you will get a vechile out of here is if you have excellent credit or almost excellent wirh a big down payment

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Matt sold us 2 cars today, he had everything ready before we got there. Great job

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I took my car into World Hyundai in Matteson on October 12 for an oil change, on my way there my check engine light was blinking and I couldn’t drive no faster than 63 on expressway, so I get to the dealership and I explain to them what happened, they say ok we will look at it and give you a call, so Friday came still no call, I called them on Friday afternoon to see the status, they tell me that they haven’t looked at my car, they had my car the whole weekend still haven’t heard from ... Read More

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DealerRater - Oct 20, 2023

I took my car into World Hyundai in Matteson on October 12 for an oil change, on my way there my check engine light was blinking and I couldn’t drive no faster than 63 on expressway, so I get to the dealership and I explain to them what happened, they say ok we will look at it and give you a call, so Friday came still no call, I called them on Friday afternoon to see the status, they tell me that they haven’t looked at my car, they had my car the whole weekend still haven’t heard from them, call first thing Monday, technician still haven’t looked at my car, then every time I call back up there either my service person Mr. Stanley tell me he going to check on my car and he will call me back, waiting and waiting for his call back never got that call back, so I got my husband and son involved because at this time I feel like because I am a woman they are ignoring me, so finally on Wednesday they tell my husband and son I need a new engine and that they have to call Hyundai to check on the warranty for my car, 2016 Sonata still under warranty, so at this point I am asking for a loaner car or rental because this is going to be a process they tell me that they don’t have any loaners available at this time. So my husband and son stayed on them asking them what’s taking so long with starting on my car, so finally Wednesday evening they tell my husband that I just need an oil change and my spark plugs need to change, and that the knot sensor need to be changed, they wasn’t going to replace that if my husband wouldn’t have got on them to replace it. They update or did something with the ECU I think that’s what it’s called, and that’s how they came up with my car was fixed and just needed the oil change and spark plug changed. But remind you I took my car in on a Thursday, October 12, they didn’t start on my car until Thursday October 19 because they trying saying they waiting on my approval when they told me that I just need an oil change I told them to go ahead and change the oil and replace the knock sensor. I called them Thursday morning to see when my car will be ready, they told me they we’re waiting on my approval, I told them I gave them the approval on Wednesday, so finally they told me that my car will be ready in about an hour or two, when I got off work I went up to the dealership to get my car, I never got a call to say my car was ready. World Hyundai in Matteson is the worst service department I ever experienced and I will never take my car back up there and I will never recommend them to my worst enemy. I wish I could give them an half star that’s what their service is worth and I give that because they give out good treats. And I been asking to talk to service manager but of course they kept telling me the service manager wasn’t there so I didn’t get a chance to talk to the manager. The worse service department ever.

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This used to be a quality dealership but it has gone to total disgrace. The service department is slow and disinterested. I have purchased 3 vehicles here but will never, ever spend another dime here. I plan to offload my current vehicle ASAP and find a reputable dealership going forward. I certainly can not understand how they have a 4.5 rating, if you look at the last few reviews ..all 1 star. Only thing I can figure is that their spin doctor GM gets people to change their reviews by xxxxxxx up after the fact, I did it once and it was a ... Read More

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DealerRater - Sep 15, 2023

This used to be a quality dealership but it has gone to total disgrace. The service department is slow and disinterested. I have purchased 3 vehicles here but will never, ever spend another dime here. I plan to offload my current vehicle ASAP and find a reputable dealership going forward. I certainly can not understand how they have a 4.5 rating, if you look at the last few reviews ..all 1 star. Only thing I can figure is that their spin doctor GM gets people to change their reviews by xxxxxxx up after the fact, I did it once and it was a huge mistake. STEAR CLEAR!!!

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This dealership did my Granddaughter today the same way I was treated 6 month ago. Told no cosigner need wasted my time 3 hours told I needed a cosigner. This is unprofessional to tell you over the phone we ran your credit no cosigner need. Than drive 45 minutes to them and wait around 3 hours to be told you need a cosigner. Don't trust them will not advise any friends or family to deal with them.

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Received service on August 25th. I can only assume when they believe the service isn't good, they will not send out a survey. My appointment was at 8am for an oil change. I left around 1pm after noticing that my car was out front. I understand that an additional service was done however, no one checked on me nor gave me an estimated time of completion. In summary, just disappointed.

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What has happened to honesty? dealership says anything on phone then i went long distance to World Hyundai to be told different story when i get there. Waste of time poor dealership wasted 100 on uber to get there! so sad

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Erik Garcia, Chevy Thomas, they were amazing salesman. They made sure I was being kept in the loop of what was happening with my loan, they showed extreme patience going back and forth handling multiple customers as the frenzy was going on here. Excellent service, I will be back to do business in the future.

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I am only giving World Hyundai in Matteson one star because if I don't,l can't write a review. They don't even deserve one star. I brought my 2022 Hyundai Sonata in for Scheduled oil change at 1000 miles. The next day it started running poorly,l checked the oil, there was none. Had it towed to the dealership,they said it was a faulty filter. I didn't buy that because there was no sign of a leak in the driveway or on the engine. Brought it in again yesterday for scheduled 15,000 oil change. On the way home ... Read More

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DealerRater - Jul 11, 2023

I am only giving World Hyundai in Matteson one star because if I don't,l can't write a review. They don't even deserve one star. I brought my 2022 Hyundai Sonata in for Scheduled oil change at 1000 miles. The next day it started running poorly,l checked the oil, there was none. Had it towed to the dealership,they said it was a faulty filter. I didn't buy that because there was no sign of a leak in the driveway or on the engine. Brought it in again yesterday for scheduled 15,000 oil change. On the way home the oil light came on. Checked the oil and again no oil. This time they sent a tech to my house with a 5 quart jug of oil. He put it in, said everything was okay and left. Also the lady checking in before me at the service department said that she was there because she has her oil changed there and they didn't put the oil cap back on. If They can't get an oil change right, how can you trust them with any service. Reason enough to stay away from World Hyundai in Matteson.

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The worst dealership ever they have poor communication and poor service plus u ask to speak to a supervisor and they don't allow u too..I'll never recommend anyone here they lie to u

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Matt Duering was professional and personable. We were at the dealership less than an hour and Matt worked with us to make our car payment fit our financial needs. Matt was direct and did not try to sell us on anything we didn't want/need. I wish I could have this interaction with other people in the sales industry.

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I bought a used 2017 Hyundai Sonata 2 years ago, and the engine failed on me. I took the vehicle to a mechanic and they informed me the engine was bad and I would need to get it replaced. But due to the milage the car it is still under warranty with the dealership. So when I took the car to the dealership they told me my car was fine and released it to me. A few days later the car kept jerking while on the highway with MY SON in the car. I could no longer drive the my car to ... Read More

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DealerRater - May 23, 2023

I bought a used 2017 Hyundai Sonata 2 years ago, and the engine failed on me. I took the vehicle to a mechanic and they informed me the engine was bad and I would need to get it replaced. But due to the milage the car it is still under warranty with the dealership. So when I took the car to the dealership they told me my car was fine and released it to me. A few days later the car kept jerking while on the highway with MY SON in the car. I could no longer drive the my car to work or anywhere. I called the service department again and the said my car is now out of warranty. My other post World Hyundai replied my car wasn't under warranty because of the milage but that was a LIE. I have proof it was and they confirmed it at that time. I have multiple family members that can confirm this entire situation and they will also voice our side of this situation. I'm making this long review because before you all go shopping for a car you need to be aware of the business practices going on at this dealership. I lost a lot, and I don't want to see anyone else going through the same.

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If I could give 0 stars I would! Sales is fine but that service dept is completely trash! I would NEVER EVER buy another vehicle from there. Nobody knows anything and Nobody cares. Save yourself the time and anger and just go to Toyota next door or infiniti. I wish I could give this 2018 vehicle back from all its problems

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Christine was the best salesperson I have ever came across I will be recommending her to family and friends

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I had the best experience with Christine she rocks and is very awesome!!! She showed me how to use the features in my car and answered all my questions. She is very professional and I will come see her again to buy another car. She made my experience very pleasant!!!

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Great service dept and turn around times are fantastic for oil changes. Keep it up

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Worst experience in a dealership we’ve ever had. They priced my trade in so much below market. While my car was worth 10,500$ based on FACTS with the car being in excellent condition and no problems with the car at all. on the appraisals I’ve gotten; the lowest I had was 10,000$, they said your car is worth 8000$ which is completely NOT based on the facts and is totally off the market. This gives me an impression that they do not care about customers but they only care about how much they are making over by underpricing the customers trade ... Read More

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DealerRater - Mar 23, 2023

Worst experience in a dealership we’ve ever had. They priced my trade in so much below market. While my car was worth 10,500$ based on FACTS with the car being in excellent condition and no problems with the car at all. on the appraisals I’ve gotten; the lowest I had was 10,000$, they said your car is worth 8000$ which is completely NOT based on the facts and is totally off the market. This gives me an impression that they do not care about customers but they only care about how much they are making over by underpricing the customers trade ins. Wasted our time and gas that we spent to drive all the way to their dealership seeking a good deal but found out that they were playing tricks. Very Sad!!!

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Elvia is the best she dedicated and won’t let you leave until your in car highly recommend and she’s the sweetest

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This was my first time here and they were so accommodating. Everyone was so nice and great conversations that it felt like i was taking to friends and they gave me a car after the visit. Everyone's fear when buying is if you're getting a good deal and i did. Elvia and D'Angelo were so patient and helpful with every way. They stayed later to assist with the new technology of the car and texted me for any help i had along the way. I would definitely recommend them.

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This is the second time I have bought from this dealer and I would not go anywhere else. The customer service during all my buying processes and maintenance has always been exceptional. Elvia and Teri have always been my go to ladies and their customer service has earned a customer for life.

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Tyrone as a sales person was great listening to all my needs and desires for the vehicle I purchased and Dante is a wonderful financial representative

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Elvia was amazing!!!! She was able to get me into the exact vehicle I wanted ❤️

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Elvia-is the best and worked very hard for me to get a new car! Highly recommend this dealership !!!!

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It was the most pleasant experience in buying a car. Elvia was our salesperson and she was excellent. Very knowledgeable, pleasant and helpful. Everyone we encountered was very friendly and helpful. Carla in finance was very friendly and helpful. Even the cashiers were great.

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First I just wanna say I never heard of this place before. I got some mail from them with a card to activate to get me started to find a car. Then shortly got contacted by them the same day to come in and get a car. Shortly after around 12 I began to work with Elvia on getting a new car. Because of some complications it took a very very long time to get the car; I wasn’t prepared with the right documents. Elvia literally stuck with me the ENTIRE time. I was there from 12 and didn’t even ... Read More

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DealerRater - Feb 19, 2023

First I just wanna say I never heard of this place before. I got some mail from them with a card to activate to get me started to find a car. Then shortly got contacted by them the same day to come in and get a car. Shortly after around 12 I began to work with Elvia on getting a new car. Because of some complications it took a very very long time to get the car; I wasn’t prepared with the right documents. Elvia literally stuck with me the ENTIRE time. I was there from 12 and didn’t even leave until 8 o’clock. She helped me nonstop and the manager as well came over to speak with me and help guide me on my next steps. I ended up having to bring my family there and everyone was super nice to my nephew and mom and sister. I ended up leaving with a 2020 car with full coverage insurance. Overall, the experience was great, customer service was great, and their efficiency was great. I’ll 100% be recommending them to other and to anyone reading this!

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I was skeptical of getting approved due to my subpar credit situation, Elvia assured me that I would get financed and she was good on her promise.I walked out in a brand new vehicle smiling and grateful…

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Dealer ship is good, nice people. I happy to have a business with you, Please improve your delivery method. No appreciation, no proper car delivery method.

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The best place to buy a car for your family , in at 9am out by 1pm with brand new 2023 Palisade. ELVIA is the best! The whole Hyundai team !

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Great dealership. The staff is very personable and efficient. They are able to answer all my questions and are prompt wit their responses. They work with you and try to get the best deal that works for you.

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Chevy Thomas made it happen he is the man. I didn’t think I would leave with a vehicle but he made it happen!

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Elvia was so patient with me and my family. I had my baby with me and I appreciate her for helping me and being kind to us.

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Elvia is the best ,hardworking ,dedicated I just absolutely love her ❤️ she always figures out a way to get you what you want always making sure your happy and satisfied thank elvia

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Elvia & Nail were very helpful and informative on our new vehicle. We never felt pressured throughout the deal. They did their absolute best to get us the best deal. Highly recommend if anyone is looking for a new vehicle.

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So I just parked my 2023 Hyundai Kona and when I tell you this was an absolutely wonderful experience...believe me!!! Chevy and Eric were AWESOME...I purchased 2018 Mitsubishi 2 years ago and that too was a wonderful experience. The staff is always helpful and friendly, as well as informative. I didn't feel like I was being pushed into anything. They were clear about credit rating and how it affects a big purchase such as a car and they were just as clear about interest rates and how to obtain the best. I would absolutely recommend World Hyundai! THANKS guys! K. ... Read More

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DealerRater - Nov 15, 2022

So I just parked my 2023 Hyundai Kona and when I tell you this was an absolutely wonderful experience...believe me!!! Chevy and Eric were AWESOME...I purchased 2018 Mitsubishi 2 years ago and that too was a wonderful experience. The staff is always helpful and friendly, as well as informative. I didn't feel like I was being pushed into anything. They were clear about credit rating and how it affects a big purchase such as a car and they were just as clear about interest rates and how to obtain the best. I would absolutely recommend World Hyundai! THANKS guys! K. Sowell

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Nail was my sale person she was very pleasant person to deal with she help me get into a nice reliable vehicle I love her energy and I really appreciate her

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Elvia and Teri was so kind, polite, also very informative. They both were friendly and listened to me. Thank you both!!

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This dealership sold me a lemon a couple of months ago. The vehicle has been in the shop 3 times during the first 60 days of me driving it. It is a 2019 Chevy equinox. I'm writing this review to bring awareness to the negligence of this dealership. They take advantage of young people with fair credit, and it takes them over 3 weeks to repair minor issues with vehicles. If you plan on purchasing from here, DO NOT allow this dealership to place you in any vehicle that is not a Hyundai. They do not perform a thorough check of trade in ... Read More

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DealerRater - Sep 29, 2022

This dealership sold me a lemon a couple of months ago. The vehicle has been in the shop 3 times during the first 60 days of me driving it. It is a 2019 Chevy equinox. I'm writing this review to bring awareness to the negligence of this dealership. They take advantage of young people with fair credit, and it takes them over 3 weeks to repair minor issues with vehicles. If you plan on purchasing from here, DO NOT allow this dealership to place you in any vehicle that is not a Hyundai. They do not perform a thorough check of trade in vehicles, and you may have to pay thousands in repairs in addition to a very costly car note with a 27% interest rate, like I am. My heart aches, as I am a 23 year old young lady, who'd never planned on being taken advantage of in this manner. Obviously World Hyundai Matteson left many details on this vehicle out before handing it over to me. If you are shopping for a GOOD RUNNING VEHICLE, stay away from this dealership! Many of the vehicles in the lot LOOKS good but RUNS terrible. I know I may seem scorned, but I'm being terribly honest. If you are going to purchase from here, bring 2 mechanics to check the vehicle out before signing up for a headache.

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Great experience. Patient and will work with you to get you into a vehicle. Just bought my third car from here. Elvia Gonzalez is very helpful

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First off tried to find out if they had the car I was looking for and didn't get an answer so I went to the lot this place is to high pressure and shady for me never will step foot on there lot again even if they gave the car free to me

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Best experience i had in along time fast paced work effort, great staff my sales rep went above and beyond to satisfy my needs i recommend 10/10. Go see D’Angelo

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Elvia Gonzalez was very responsive to my calls and text. She had the car I was interested in ready for me to test drive when I arrived.

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I like Elvia and Nail they are my new friends! They helped me get my first car. She took care of me. They made the process so easy!Have Elvia and Nail take care of you!!!

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I just can't say enough abt the team at World Hyundai in Matteson Illinois, Erica and Elvia did a wonderful job of keeping within my line of finance, beautiful people over there!! Thank you all, God bless...they need a raise for what they do!! Thanks Again!!

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Elvia G and Erika are my two new best friends they helped me such a beautiful purchase. I was blessed to receive the help I did and will definitely come back for my next new Hyundai! I am leaving in a brand new 23 Kona and I couldn't be happier!

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Nail Hobson, Elvia, and Terri were polite, professional and knowledgeable. A pleasure to deal with, I will buy another Hyundai!

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Erik and Chevy are amazing! Helped my daughter get her first car with ease. Highly recommend this place!

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Erik was very on top of everything. He got me the exact car I wanted and was super fast.

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I loved my visit today at world hyundai go see Chevy and Erik they will get it done

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Very helpful I loved dealing with Erik and Chevy they made the process easy, please visit them

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chevy thomas always gets it done for me i told him what i wanted and he delivered. He works miracles he saved me 17 points on my APR! He is the truth

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I was able to purchase my first car from World Hyundai Matteson with help from Elvia and Teri! They made the whole process as smooth as possible, so so grateful.

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Elvia and George are the best!!! If I could give more stars I would, very down to earth and willing to work with you!! I didn’t even think I would be approved but they got me in a vehicle that works for my budget and gave me tips so that I would be approved for a better rate with refinancing !!! I’m sold!!! This team is the best, Go tell them I sent you!!!

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Brandon did phenomenal from beginning to end! Thankful Robert took a chance on me! Very satisfied!

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Matt and DeAngelo were amazing and helped us get a great cat. They provided a positive experience after a negative one in the Tinley Park dealership.

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D’Angelo and the managers were awesome. Great customer service and super friendly. Come see him he will get you together!

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The best dealership to ever deal with! Erik is more than helpful! He will help you with what ever you need

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Elvia Gonzalez was very helpful I appreciate how she worked with me and needs thank you so much and have a great. Year 😉. And Teri worked wonders for your me as well thank you lady’s for handling your business much respect 👏🏿

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I went to Hyundai to purchase my first car and I was beyond pleased with the services provided by Elvia! I am so so obsessed with my new car!!

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I found a 2022 Hyundai Santa Fe on line and called the dealer to see if it was in stock. In the 2 days between my call and visit I was called no less than 6 times and pressured to make an appointment. When I got there it was a 'drive through" experience. I was immediately given the keys to test drive and then pressured to purchase the car. The salesman wrote down a monthly payment of $750 for 7 years and asked me to sign it before speaking with his manager. When I refused he told me to call my husband to ask ... Read More

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DealerRater - Aug 16, 2022

I found a 2022 Hyundai Santa Fe on line and called the dealer to see if it was in stock. In the 2 days between my call and visit I was called no less than 6 times and pressured to make an appointment. When I got there it was a 'drive through" experience. I was immediately given the keys to test drive and then pressured to purchase the car. The salesman wrote down a monthly payment of $750 for 7 years and asked me to sign it before speaking with his manager. When I refused he told me to call my husband to ask him. Its not 1950 I can buy a car. After 30 minutes he FINALLY told me the price of the car. They MSRP was 30K and they were asking 40K plus 4-5K for a warranty and maintenance package. This was a VERY high pressure sales and I was told if I said no someone else would buy it and they wouldn't have a car for 6 months. Needless to say I went to another dealer and bought a 2023 Limited Santa Fe SEL for $38K out the door with 9 miles, 100K/10 year warranty . I would never recommend this dealer!

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Hice una cita hace 2 meses y llevan 4 días con mi camioneta Y no la han arreglado Eso no es justo 😔

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Came for a pickup truck Nd left with exactly that you Chevy and Erik for your persistence

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Just purchased a 2018 Hyundai Elantra Nail did a good Job she was my Saleswoman

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Very pleased with my new vehicle all thanks to Chevy t and Erik g love you guys

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D’Angelo was an excellent salesman and got me what I needed in a timely manner. 10/10 would recommend

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Working with Elvia was a very positive experience for me. She was very pleasant and helpful. She was a very competent representative.

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D'Angelo and LJ were awesome. They got me in my dream truck. They're the best in the business. BK was a big help too!!!

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Elvia was great!!!! She really helped me get into a car and I am totally satisfied!!! This is my second card purchased at this dealer! I would definitely come back!!!

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This is not a business. This place is a complete scam, with absolutely no professional customer service, reliability or communication. I dropped my car off 2 months ago for an engine failure which was covered by warranty (and no loaner mind you). They told us it'll take some time as the parts will be shipped in but they'll keep us updated which is fine, until no one called. We had to call every single day for anyone to tell us anything going on. There was nothing but endless promises of phone calls which we never received. We were told ... Read More

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DealerRater - Jul 7, 2022

This is not a business. This place is a complete scam, with absolutely no professional customer service, reliability or communication. I dropped my car off 2 months ago for an engine failure which was covered by warranty (and no loaner mind you). They told us it'll take some time as the parts will be shipped in but they'll keep us updated which is fine, until no one called. We had to call every single day for anyone to tell us anything going on. There was nothing but endless promises of phone calls which we never received. We were told to pick up the car then after WE called back to confirm day of, said never mind a few more days every time. Finally, after what was forever, we were able to pick up our vehicle. Arrived late in the evening and took our Hyundai home only to pull up and see this. This looks like a car post accident! A car so filthy my beige pants were black. A car that I kept as meticulous as possible returned like this!!! 2 whole xxxxxx months and no one cleaned it ? They trashed and scratched and abused my vehicle like it was garbage. Please everyone don't ever buy a Hyundai. The cars are unreliable and this is how they show customer appreciation. I've had better service during a colonoscopy- this place and brand is a complete joke. Feel free to find my reviews on every site known. I have plenty other photos and videos.

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I just purchased a 2019 Chevrolet equinox roughly 2 months ago. The vehicle had an O2 sensor issue and was showing complications after I've had it for roughly a month. I made an appointment to get it fixed with the service department, and have been experiencing difficulties and negligence with the repairs of my truck. They make you schedule an appointment only to ACCESS what's wrong with the vehicle roughly 2 weeks later. As far as I know, no one has actually began working on the truck. It is already unfortunate that the vehicle had issues this soon after purchasing, and ... Read More

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DealerRater - Jun 30, 2022

I just purchased a 2019 Chevrolet equinox roughly 2 months ago. The vehicle had an O2 sensor issue and was showing complications after I've had it for roughly a month. I made an appointment to get it fixed with the service department, and have been experiencing difficulties and negligence with the repairs of my truck. They make you schedule an appointment only to ACCESS what's wrong with the vehicle roughly 2 weeks later. As far as I know, no one has actually began working on the truck. It is already unfortunate that the vehicle had issues this soon after purchasing, and it is very frustrating that they do not prioritize repairing it. By the time you look up the service department will have had your vehicle for an entire month before repairing it, leaving you to pay a car note for a vehicle that hasn't been driven. To make matters worse, the service advisors will mislead you and make it seem as if they will call you back on a certain day which would ironically happen to be the same day as their off days, so you wouldn't be able to get in touch. I finally spoke with a service advisor on Monday, and he informed me that the repairs would cost me roughly $1,000, so obviously they did not charge the repairs through the warranty that was on the vehicle at the time of purchase. Being that I drive with Uber and it is my main source of income, the service department fails to realize the urgency of getting the vehicle repaired so that I can make the funds that are needed to pay the car note. If it wasn't for the warranty on the vehicle, I would have taken the truck to a personal mechanic, and more than likely be on the road by now. I could see if the truck had transmission issues or a problem with the engine, but an O2 sensor should certainly not take this long to be repaired! If the specific repairs on your vehicle isn't covered in warranty, I suggest you go to a mechanic outside of this dealership to avoid the unnecessary wait and negligence.

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Erik and Chevy were absolutely the best! I was in and out, I left with a vehicle that exceeded my expectations, and was made to feel like family. I never felt pressured and I was explained everything in great detail. I will always come back to purchase a vehicle with Erik and Chevy.

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Thank you chevy and erik garcia for all of your help today I love my new tuscon!

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Great service from Erik Garcia and Chevy Thomas, my third car from them both !!!done deal !!!

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My 2013 car was totaled, my insurance company didn’t want to pay and my credit was fair. I drove away in a beautiful 2020 Sonata!!!! Major shout out to Elvia G and Dante B (Manager) for giving me the best customer service and options by far!

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Brandon was a big help in purchasing my sons first car him and Nail really took car of everything and we’re happy with our experience. Definitely ask for either of them if you want to purchase a vehicle

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This dealership is THE BEST!! especially Stephanie!! She works HARD TO GIVE YOU THE BEST DEAL!!

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Elvia at Hyundai world was great she worked very hard to meet needs. She was very helpful and patient with me. Thanks alot for your help and making the process easy.

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ELVIA Gonzalez was a very friendly sale person she didn't pressure me to make a purchase and she told me informed me of all of my options.

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I had a wonderful experience at World Hyundai. I came in to purchase one vehicle and end up leaving with 2. Nail customer service was exceptional and I have never had such a great experience at a dealership. I was about to change my mind about the second vehicle purchase but Nails knowledge and experience put my mind at ease. Brandon her desk was very helpful and very knowledgeable also. What a great team!!

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Great dealership! Great energy and vibes. Everyone was nice! Patrick was great! We initially went for one vehicle and walked away with THREE!!! (Thank you Patrick)! They work with all credit types. If you looking for a vehicle, new or used, they got you!

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Thank you World Hyundai for the best salesman that I know Tyrone the Hyundai dealership was excellent they only gave me what I prompt what they promised him and they promised me a new vehicle with no mileage in a lot of warranty the service is actually great the salesman is wonderful Tyrone is five stars up thank you

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What brought me to World Hyundai was a saleman named Brandon. His professionalism and positive attitude helped me choose this car company. Another salesman Tyrone helped me seal the deal!!!! Tyrone paided attention to every thing I wanted with my sales purchase. So professional. I am thankful and very happy.

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Elvia was super patient and diligently helpful whereas the meeting was a success. I was very hesitant about coming in however,Elvia assured me that everything will work out and that I would not come and waste my time. Thank you very much and I would definitely do suggestive selling for his young lady.

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Thank you Nail for all of your work in helping make this dream a reality!!

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Patrick and Steffanie were great. They were very knowledgeable and kind. I was in and out of the dealership so quickly!

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Patrick was great! He is knowledgeable about the vehicle’s features and above all else is polite. Would absolutely recommend him to anyone.

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Just had a wonderful buying experience with Erik Garcia at World Hyundai. My wife, Shannon and I needed a new vehicle and he made it happen and quickly. Thanks again to Erik and thanks to my cousin Bob Z for referring us to him.

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Elvia at World Hyundai is the absolute best. She was very patient and not once was she pushy about selling me a car. Had she been pushy I would never have bought my car there. She treated me with respect and was always communicating with me even on her days off. If only more sales people were like her it would make car buying a more pleasant experience. She definitely put me at ease and understood what it meant for me to buy a white car. If your on the market for a new car, Elvia at World Hyundai is ... Read More

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DealerRater - May 4, 2022

Elvia at World Hyundai is the absolute best. She was very patient and not once was she pushy about selling me a car. Had she been pushy I would never have bought my car there. She treated me with respect and was always communicating with me even on her days off. If only more sales people were like her it would make car buying a more pleasant experience. She definitely put me at ease and understood what it meant for me to buy a white car. If your on the market for a new car, Elvia at World Hyundai is your girl!

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People say they are there to help but NOT! Managers need to train their people who have integrity.

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I been a customer a little over a year and overall my experience has been great despite a few minor issues. I would say that Elvia always makes my experiences with Hyundai great! Whenever I have an issue she goes the extra mile to make sure that I leave with a smile on my face! All of the employees are welcoming and have great attitudes but I give Elvia a plus! I been a customer a little over a year and overall my experience has been great despite a few minor issues. I would say that Elvia always makes my ... Read More

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DealerRater - Apr 25, 2022

I been a customer a little over a year and overall my experience has been great despite a few minor issues. I would say that Elvia always makes my experiences with Hyundai great! Whenever I have an issue she goes the extra mile to make sure that I leave with a smile on my face! All of the employees are welcoming and have great attitudes but I give Elvia a plus! I been a customer a little over a year and overall my experience has been great despite a few minor issues. I would say that Elvia always makes my experiences with Hyundai great! Whenever I have an issue she goes the extra mile to make sure that I leave with a smile on my face! All of the employees are welcoming and have great attitudes but I give Elvia a plus!

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